AGSVA is currently experiencing disruptions to inbound phone services due to a national telecommunications outage across Australia. The AGSVA Customer Service help lines may be impacted.
If users experience this issue:
- Please submit the enquiry via email to securityclearances@defence.gov.au
- If the matter is not urgent, please try calling again later.
We apologise for the inconvenience and appreciate your patience while telecommunications providers work to restore services.